Returns & Exchanges at Smile Perfumes
We want you to love your new scent, but if you are not completely satisfied, we offer a 30-day return policy for unopened and gently used fragrances. Please ensure the original packaging is intact to qualify for a full refund or exchange.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the perfume bottle in its original box and use protective cushioning to prevent breakage during transit, as glass items are fragile.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing