Frequently Asked Questions
Everything you need to know about your signature scent and shopping with Smile Perfumes.
Are your fragrances 100% authentic?
Yes, every perfume sold at Smile Perfumes is 100% authentic. We source our products directly from authorized distributors and the original fragrance houses to ensure you receive genuine, high-quality scents.
How long will my fragrance typically last on my skin?
Longevity depends on the concentration. Eau de Parfum (EDP) typically lasts 6-8 hours, while Eau de Toilette (EDT) lasts 4-6 hours. Skin chemistry, hydration, and application points also play a significant role in a scent's duration.
What is your return policy for opened perfumes?
To maintain hygiene standards, we only accept returns for items in their original, unopened, and sealed packaging within 30 days of purchase. If you are unsure about a scent, we recommend purchasing a sample size first.
How should I store my perfume to keep it fresh?
To preserve the integrity of the essential oils, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping your perfumes in the bathroom, as temperature fluctuations can break down the fragrance molecules.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Please note that because perfumes are classified as flammable liquids, they require special ground or air handling, which may result in slightly longer shipping times.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.